An article by Nation

When the culture of online taxi hailing came into the country and vehicle owners employed drivers as a way of investing in the business, a problem emerged. Many vehicle owners had a challenge dealing with drivers who mishandled the vehicles or failed to remit revenue. This is the problem Ndai Africa initially sought to address,” he says.

The owner of the vehicle had to incur the cost of buying and maintaining the vehicle, including the cost of repairs and servicing it. The situation was made worse by low profit margins because some drivers were not committed to the work. The second challenge was managing the drivers.