At Ndai Africa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, website, or services.
By accessing or using Ndai Africa, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.
1. Information We Collect
To provide our vehicle financing services, we collect the following information:
Personal & Identification Details
- Full Name
- National ID Number
- Phone Number
- Email Address
- County of Residence
Vehicle & Financial Preferences
- Preferred Car Model
- Weekly Payment Budget
- Interest in Co-Ownership
Required Documents (Uploaded Securely)
- National ID Card
- Valid Driving License
- PSV License
- Certificate of Good Conduct
Technical & Usage Data
- IP Address
- Device Information
- Cookies & Analytics
2. How We Use Your Information
Your data helps us:
✔ Verify your identity and driver eligibility.
✔ Match you with suitable vehicles and financing plans.
✔ Process contracts and payment schedules.
✔ Communicate updates, payment reminders, and offers.
✔ Improve our services through analytics.
✔ Comply with legal and regulatory requirements.
3. Data Sharing & Disclosure
We only share your information when necessary:
- With vehicle partners & insurers to fulfill your contract.
- With payment processors for secure transactions.
- For legal compliance (e.g., authorities, fraud prevention).
We never sell your data to third parties.
4. Data Security & Retention
- Encryption: All sensitive data is securely encrypted.
- Access Control: Only authorized staff handle your information.
- Retention Period: Kept only as long as required by law or service needs.
5. Your Rights & Choices
You have the right to:
🔹 Access, correct, or delete your personal data.
🔹 Opt out of marketing communications.
🔹 Withdraw consent (may affect service access).
To exercise these rights, contact us at:
📧 info@ndai.africa
📍 Western Heights, Karuna Road, Nairobi, Kenya
6. Updates to This Policy
We may update this policy periodically. Changes will be posted on our website with a new Effective Date.
Contact Us
For privacy-related questions or requests, email us at info@ndai.africa.
Last Updated: December 16, 2023
